Amana Washer W10347262A User Manual

INSTRUCTIONS  
D’UTILISATION  
DE LA LAVEUSE  
WASHER  
USER INSTRUCTIONS  
Table of Contents  
Table des matières  
WASHER SAFETY............................................................ 1  
ACCESSORIES................................................................. 2  
USING LESS WATER AND ENERGY .............................. 2  
CONTROL PANEL AND FEATURES ............................... 3  
CYCLE GUIDE.................................................................. 4  
WASHER USE...........................................................................5  
WASHER CARE........................................................................6  
TROUBLESHOOTING.............................................................7  
WARRANTY...................................................................... 9  
ASSISTANCE OR SERVICE.................................Back Cover  
SÉCURITÉ DE LA LAVEUSE ......................................... 10  
ACCESSOIRES............................................................... 11  
RÉDUCTION DE LA CONSOMMATION D’EAU  
ET D’ÉNERGIE ............................................................... 11  
TABLEAU DE COMMANDE  
ET CARACTÉRISTIQUES .............................................. 12  
GUIDE DE PROGRAMME.............................................. 13  
UTILISATION DE LA LAVEUSE.......................................... 14  
ENTRETIEN DE LA LAVEUSE............................................ 16  
DÉPANNAGE.......................................................................... 17  
GARANTIE...................................................................... 19  
ASSISTANCE OU SERVICE..................... Couverture arrière  
WASHER SAFETY  
W10347262A  
W10368957A-SP  
 
CONTROL PANEL AND FEATURES  
This Use and Care Guide covers several different models. Not all models are shown.  
Not all features and options are available on all models. Appearance may vary.  
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Load Size Control  
Extra Rinse (on some models)  
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Use this option to adjust the amount of water used with  
your load size. Use enough water to allow the load to  
move freely. NOTE: The highest water level will be lower  
than that of pre-2011 washers.  
If you desire an extra rinse at the end of your regular cycle,  
turn the Extra Rinse knob to ON.  
On models without the Extra Rinse knob, choose a second  
rinse by pushing the Cycle Control knob in and rotating it to  
any of the “Rinse” cycle settings.  
Wash Temperature Control  
Wash Temperature Control senses and maintains uniform  
water temperatures by regulating incoming hot and cold  
water.  
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Fabric Softener (on some models)  
If using fabric softener, set to ON to ensure proper  
dispensing of fabric softener.  
Warm and hot water will be cooler than what your  
previous washer provided.  
Cycle Control knob  
Even in Cool wash, some warm water is let into washer  
Select the wash cycle best suited for your type of fabric.  
See “Cycle Guide” for more details.  
to maintain a consistent minimum temperature.  
NOTE: On some models, the wash temperature is  
determined by the selected wash cycle.  
Select a wash temperature based on the type of fabric and  
soils being washed. For best results, follow the garment  
label instructions, using the warmest wash water safe for  
your fabric. See “Wash Temperature” Chart.  
NOTE: In wash water temperatures colder than 60° F (15.6° C),  
detergents do not dissolve well and soils can be difficult to  
remove.  
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CYCLE gUIDE  
For models with a separate Wash Temperature control knob:  
Not all cycles or options are available on all models.  
Refer to the cycle control knob on your washer.  
Wash temperatures are selected using the Wash Temperature knob. Refer to the Wash  
Temperature Guide below for recommendations on selecting a wash temperature.  
Wash/Spin Speed  
Soil  
Level  
Wash  
Time*  
4-speed  
2-speed  
CombinationsCombinations  
Types of Fabric  
Cycle  
Cycle Details:  
6 - 18  
Normal  
Moderate  
to Heavy  
A wash time should be selected based on  
the soil level of your load.  
High/High  
High/Low  
High/High  
High/High  
Cotton and  
linen fabrics  
Features a cool down rinse and low-speed†  
final spin to reduce wrinkling.  
6 - 10  
Casual  
Permanent press  
blends and  
synthetic fabrics  
Light to  
Moderate  
Intermittent  
High/High  
Gently removes soils and minimizes  
wrinkling.  
Low/Low  
Light to  
Moderate  
Delicate  
Delicate items and  
washable knits  
4 - 6  
* Approximate time in minutes.  
Not on all models.  
For models without a separate Temperature control knob:  
Not all cycles or options are available on all models.  
Refer to the cycle control knob on your washer.  
All cycles feature a high-speed agitation and high-speed spin.  
Wash temperature is selected with the cycle control knob. Refer to the Wash  
Temperature Guide below for recommendations on selecting a wash temperature.  
Wash  
Time*  
Wash  
Temperature  
Soil  
Level  
Types of Fabric  
Cycle Details:  
Cycle  
Heavy  
14  
12  
Warm  
Cold  
Normal  
A wash time should be selected based on  
the soil level of your load.  
Cotton and  
linen fabrics  
Regular  
Casual/  
Permanent  
Press  
Features a cool down rinse and shorter final  
spin to reduce wrinkling.  
Permanent press  
blends and  
synthetic fabrics  
Heavy  
10  
8
Warm  
Cold  
Regular  
* Approximate time in minutes. Once desired water level and wash temperature has been reached, push in and turn Cycle Control knob to select  
desired wash time.  
Wash Temperature Guide  
Wash Temperature  
Suggested Fabrics  
Hot (on some models)  
Some cold water is added to save energy. This will be cooler  
than your hot water heater setting.  
Whites and pastels, durable garments, heavy soils  
Warm  
Some cold water will be added, so this will be cooler than what  
your previous washer provided.  
Bright colors, moderate to light soils  
Colors that bleed or fade, light soils  
Dark colors that bleed or fade, light soils  
Cool - brights/darks  
On some models, warm water is added to assist in soil removal  
and to help dissolve detergents.  
Cold  
This is the temperature from your faucet.  
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WASHER USE  
STARTINg YOUR WASHER  
IMPORTANT: When washing any article of clothing, always  
follow fabric care labels and manufacturer’s directions.  
Style 2: With liquid chlorine bleach dispenser  
(on some models):  
Using a cup with a pouring spout, measure amount of  
bleach. Do not allow bleach to spill, splash, drip, or run  
into the basket or on load. Do not use more than the  
recommended amount.  
1. Measure detergent and add to the bottom of the washer. If  
desired, add oxi or color-safe bleach products to the bottom  
of the washer as well.  
2. Loosely add sorted load of clothes  
NOTE: Undiluted bleach will damage any fabric it touches.  
Damage may appear several washings later as rips, tears,  
holes, and color loss.  
to wash basket.  
Load evenly to maintain washer  
balance.  
Mix large and small items.  
Use garment bags for smaller items.  
Do not wrap large items such as sheets  
around the agitator. Items need to move  
freely for best cleaning and to reduce  
wrinkling and tangling.  
4. Add liquid fabric softener to dispenser. Fabric softener is  
added automatically during the final rinse cycle.  
Style 1: With liquid fabric softener dispenser  
3. Add only liquid chlorine bleach to the dispenser. Bleach  
is immediately added into the washer and is diluted  
automatically during the wash cycle.  
(on some models):  
Measure recommended amount of liquid fabric softener.  
Do not allow liquid fabric softener to spill, splash, drip, or  
run into the basket or on load. Do not use more than the  
recommended amount.  
NOTE: Do not use this dispenser to add powdered chlorine  
or color-safe bleach to your load.  
Style 1: Without liquid chlorine bleach dispenser  
(on some models):  
Always dilute liquid fabric softener by filling the dispenser  
with warm water until reaching the Max Fill Line arrows.  
Undiluted fabric softener can stain fabrics.  
On models with a Fabric Softener selector  
knob, turn the knob to the ON position to  
ensure proper dispensing.  
Let the washer fill and begin agitating the load.  
Add bleach 5 minutes into the wash cycle for best  
dispensing. Pour bleach around the agitator. Take care not  
to pour bleach directly onto the load to avoid damaging  
clothing or other items in the load.  
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Style 2: Without liquid fabric softener dispenser  
(on some models):  
WASHER CARE  
In the final rinse only, add fabric softener that has been  
mixed thoroughly with 1 quart (1 L) warm water.  
Cleaning Your Washer  
5. Close the washer lid. Washer will not operate with lid open.  
6. Select Load Size.  
Use a soft, damp cloth or sponge to wipe up any spills such as  
detergent or bleach from the outside of your washer.  
Clean your washer interior by mixing 1 cup (250 mL) of chlorine  
bleach and enough detergent to equal twice the manufacturer’s  
recommended amount for a normal wash load. Pour this mixture  
into your washer and run it through a complete cycle using hot  
water. Repeat this process if necessary.  
Remove any hard water deposits using only cleaners labeled as  
washer safe.  
Cleaning the liquid fabric softener dispenser  
(on some models)  
7. On models with a separate  
Wash Temperature knob,  
select the desired wash  
temperature.  
1. Remove dispenser by grasping top with both hands and  
squeezing, while pushing upward with thumbs.  
2. Rinse dispenser under warm water, then replace it.  
NOTE: To avoid damage to the washer or clothing, do not wash  
clothes with the liquid fabric softener dispenser removed.  
8. Select Extra Rinse and Fabric  
Softener options (on some  
models), if desired.  
Water Inlet Hoses  
This washer does not include water inlet hoses. Use of factory  
specified parts is recommended. See “Accessories” for a list of  
factory specified hoses available for separate purchase. These  
hoses are manufactured and tested to meet the manufacturer’s  
specifications.  
Replace inlet hoses after 5 years of use to reduce the risk of hose  
failure. Periodically inspect and replace inlet hoses if bulges,  
kinks, cuts, wear, or leaks are found.  
9. Select Cycle.  
Push the Cycle Control knob in and turn clockwise to the  
cycle you want.  
When replacing your inlet hoses, mark the date of replacement  
on the label with a permanent marker.  
Moving and Storage  
Because some water may stay in the hoses, freezing can damage  
your washer. If storing or moving your washer during freezing  
weather, winterize it.  
Winterizing your washer  
1. Shut off both water faucets. Disconnect and drain water inlet  
hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.  
10. Start the washer by pulling out the Cycle Control knob.  
2. Run washer on a drain and spin setting for about 30 seconds  
to mix the antifreeze and remaining water.  
3. Unplug washer or disconnect power.  
To stop at any time, push in the Cycle Control knob.  
To restart, close the lid and pull out the Cycle Control knob.  
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To use washer again  
Storage, non-use, or vacation care  
1. Flush water pipes and hoses. Reconnect water inlet hoses.  
Operate your washer only when you are at home. If you will be  
on vacation or not using your washer for an extended period of  
time, you should:  
Turn on both water faucets.  
1. Unplug washer or disconnect power.  
2. Turn off the water supply to the washer. This helps avoid  
flooding (due to a water pressure surge) while you are away.  
2. Plug in washer or reconnect power.  
3. Run the washer through a complete Normal cycle with  
1 cup (250 mL) of detergent to clean out antifreeze.  
TROUBLESHOOTINg  
First try the solutions suggested here or visit our website and reference FAQs (Frequently  
Asked Questions) to possibly avoid the cost of a service call.  
Water level seems too low  
Noisy  
Does the water level seem too low, or does the washer  
appear to not fill completely? The top of the agitator is  
much higher than the highest water level. This is normal and  
necessary for clothes to move freely.  
Is the load balanced and the washer level? The wash load  
should be balanced and not tightly packed. The washer must  
be level. The front feet should be properly installed and the  
jam nuts tightened. Reset the rear leveling legs (if needed).  
See “Installation Instructions.”  
Are clothes not completely covered with water? This  
washer uses much less water than traditional top load  
washers. Clothes may not be completed covered with water.  
Did you completely remove the yellow shipping strap with  
shipping pins? See “Installation Instructions.”  
Are there dry spots on the load? If there are dry spots on  
the load after the cycle has ended, select a higher load-size  
setting, or wash a smaller load.  
Are the gears engaging after the drain and before spin, or  
is the upper part of agitator clicking during wash? These  
are normal washer noises.  
Dispensers clogged or bleach leaking  
Leaking  
Did you follow the manufacturer’s directions when adding  
fabric softener to the dispenser? Measure detergent and  
fabric softener. Slowly pour into the dispensers. Wipe up all  
spills. Dilute fabric softener in the fabric softener dispenser.  
Periodically clean the dispensers.  
Check the following:  
Are the fill hoses tight?  
Are the fill hose washers properly seated?  
Is the drain hose installed? See “Installation Instructions.”  
Is the sink or drain clogged? Sink and standpipe must be  
Did you put powdered color-safe bleach into the liquid  
chlorine bleach dispenser? Add powdered color-safe bleach  
directly to the basket.  
able to handle 17 gal. (64 L.) of water per minute.  
Is water deflecting off the tub ring or the load? Center  
the tub before starting the washer. The wash load should  
be balanced and not tightly packed. The fill or spray rinses  
can bounce off the load. The washer must be level. The front  
feet should be properly installed and the jam nuts tightened.  
Reset the rear leveling legs (if needed). See “Installation  
Instructions.”  
Check household plumbing for leaks.  
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Washer won’t drain or spin, or loads are wet  
Is the drain hose clogged, or the end of the drain hose  
more than 96" (2.4 m) above the floor? See “Installation  
Instructions” for proper installation of drain hose.  
Is the lid open? The lid must be closed during operation.  
Washer will not agitate or spin with the lid open.  
Is there excessive sudsing? Always measure detergent.  
Follow manufacturer’s directions. If you have very soft water,  
you might need to use less detergent.  
Did you use the right cycle for the load being washed?  
Select a cycle with a higher spin speed (if available).  
Is the drain hose length fed too far down the drain pipe?  
Use the drain hose form to raise the end of the hose. The  
hose should be no more than 4.5" (113 mm) down the pipe.  
Secure drain hose to drain pipe.  
Washer continues to fill or drain; cycle seems stuck  
Is the top of drain hose lower than the water level in  
washer? The top of the hose must be higher than the water  
level in the washer for proper operation. See “Installation  
Instructions.”  
Washer won’t run, fill, rinse, or agitate; washer stops  
Is the power cord plugged into a grounded 3 prong  
outlet? Plug power cord into a grounded 3 prong outlet.  
Does the drain hose fit too tightly in the standpipe, or is it  
taped to the standpipe? The drain hose should be loose yet  
fit securely. Do not seal the drain hose with tape. The hose  
needs an air gap. See “Installation Instructions.”  
Are you using an extension cord? Do not use an extension  
cord.  
Is the indicator on the Timer knob properly lined up with a  
cycle? Turn the Timer knob to the right slightly and pull knob  
out to start.  
Wash/Rinse temperature not what I selected  
Are the hot and cold water inlet hoses reversed? See  
Are the water inlet valve screens clogged? Turn off the  
water and remove inlet hoses from the washer. Remove any  
accumulated film or particles. Reinstall hoses, turn on water,  
and check for leaks.  
“Installation Instructions” for more information.  
Does the Hot or Warm wash seem cooler than you  
expected? Hot and warm temperatures are controlled by the  
washer and may be cooler than your previous washer. This is  
normal. The cooler temperatures save energy while providing  
good cleaning.  
Are both the hot and cold water faucets turned on?  
Turn on the water.  
Is the water inlet hose kinked? Straighten the hoses.  
Garments damaged  
Has a household fuse blown, or has a circuit breaker  
tripped? Replace the fuse or reset the circuit breaker. If the  
problem continues, call an electrician.  
Check the following: Empty pockets, zip zippers, snap  
or hook fasteners before washing. Tie strings and sashes  
to avoid tangling. Were items damaged before washing?  
Mend rips and broken threads in seams before washing.  
Is the washer in a normal pause in the cycle? The washer  
pauses for about 2 minutes during certain cycles. Allow the  
cycle to continue. Some cycles feature periods of agitation  
and soak.  
Did you wash a large load? Was the wash load tightly  
packed? Wash smaller loads and load in loose heaps.  
Is the lid open? The lid must be closed during operation.  
Washer will not agitate or spin with the lid open.  
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®
AMANA LAUNDRY WARRANTY  
LIMITED WARRANTY  
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or  
furnished with the product, Amana brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Amana”) will pay for factory  
specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased.  
Service must be provided by a Amana designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED  
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada  
and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required  
to obtain service under this limited warranty.  
ITEMS EXCLUDED FROM WARRANTY  
This limited warranty does not cover:  
1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is  
used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.  
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or  
repair house fuses, or to correct house wiring or plumbing.  
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty  
coverage.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with electrical or plumbing codes, or use of products not approved by Amana.  
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage  
results from defects in materials or workmanship and is reported to Amana within 30 days from the date of purchase.  
6. Pick up and delivery. This major appliance is intended to be repaired in your home.  
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an  
authorized Amana servicer is not available.  
9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance  
with Amana’s published installation instructions.  
10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or  
cannot be easily determined.  
DISCLAIMER OF IMPLIED WARRANTIES  
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR  
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces  
do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This  
warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.  
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES  
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.  
AMANA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the  
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty  
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.  
If outside the 50 United States and Canada, contact your authorized Amana dealer to determine if another warranty applies.  
If you think you need repair service, first see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the  
problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling  
Amana. In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-607-6777.  
12/08  
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SÉCURITÉ DE LA LAVEUSE  
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